Refund policy
Last updated: June 29, 2026
Shop CabCaddy accepts eligible returns requested within 14 days of delivery.
To qualify for a return, the product must be unused, unaltered, and returned in substantially the same condition in which it was received. All original components, accessories, hardware, instructions, and packaging must be included. Proof of purchase is also required.
Vehicle organizers may be briefly test-fitted for compatibility, but they cannot show signs of use, installation, damage, scratches, alteration, or operation inside the vehicle.
SCC Air Products
Essential oil bottles must remain unopened, unused, and sealed with the original tamper-evident closure.
Cedar diffusers cannot be returned after essential oil has been applied. Starter Kits and Discovery Kits must be returned with all originally included components. Mounting accessories must also be unused and undamaged.
These restrictions do not apply when an item arrives damaged, defective, incomplete, or incorrect.
Requesting a Return
To request a return, email info@mnckventures.com within 14 days of delivery.
Please include your name, order number, the item you wish to return, and the reason for the return. Include clear photographs when reporting damage, defects, missing components, or an incorrect item.
If your return is approved, we will provide instructions and the appropriate return address. Items sent back without prior approval may not be accepted or refunded.
Return Shipping
Customers are responsible for return shipping when returning an item because of a change of mind, personal preference, vehicle compatibility, fit, or an incorrectly selected product, size, configuration, scent, or mounting style.
If Shop CabCaddy provides a prepaid return label for a standard return, the cost of that label may be deducted from the refund.
Shop CabCaddy will cover reasonable return shipping costs when we confirm that an item arrived damaged or defective, required components were missing, or the wrong item was shipped.
Original shipping charges are nonrefundable unless the return is the result of an error by Shop CabCaddy.
We recommend using a trackable shipping method. Shop CabCaddy is not responsible for unauthorized returns or return packages that are lost or damaged in transit.
Damaged, Defective, Incomplete, or Incorrect Orders
Please inspect your order after delivery and contact us promptly if there is a problem.
Email info@mnckventures.com with your order number, a description of the issue, and clear photographs of the product and packaging. After reviewing the request, Shop CabCaddy may provide a replacement, replacement component, refund, or another appropriate resolution.
Nonreturnable Items
We cannot accept returns of opened or used essential oils, cedar diffusers that have been exposed to essential oil, used or altered products, items damaged after delivery, products missing original components or hardware, digital gift cards, items marked Final Sale, or returns sent without prior approval.
An item that arrived damaged, defective, incomplete, or incorrect may still qualify for a resolution.
Exchanges
Shop CabCaddy does not currently process direct exchanges.
To receive a different product, size, configuration, scent, or mounting style, request a return for the original item and place a separate order for the replacement product.
Product availability is not guaranteed while a return is being processed.
Refunds
We will notify you after receiving and inspecting your return.
Approved refunds will be issued to the original payment method within 7 business days. Your bank, credit card company, or payment provider may require additional time to process and post the refund.
Original shipping charges and return shipping costs are not refundable unless the return resulted from an error by Shop CabCaddy.
A refund may be reduced or denied if the returned product does not meet the requirements described in this policy.
If more than 15 business days have passed since your refund was approved, contact info@mnckventures.com.
Questions
Shop CabCaddy
Durham, North Carolina
info@mnckventures.com
ShopCabCaddy.com